PrivacyPolicy
Your trust matters. Here is how APRICIAT handles and protects your data.
This Privacy Policy explains how APRICIAT collects, uses, stores, and protects information when residents, management teams, and staff use the platform.
Information We Collect
- We collect account details such as name, email, phone number, and apartment information provided by users or management.
- Operational data such as maintenance requests, visitor logs, notices, and payment references is stored to deliver platform features.
- Technical data such as device type, browser details, and basic analytics may be collected to improve reliability and performance.
How We Use Information
- To provide resident and management workflows including communication, approvals, requests, and billing operations.
- To support onboarding, account security, issue resolution, and customer support.
- To improve product quality, user experience, and feature performance through service analytics.
Data Protection
- We use role-based access controls to ensure users only access relevant data.
- Sensitive workflows are protected using secure infrastructure and standard encryption practices.
- Data access is restricted to authorized staff and service providers required to operate the platform.
Your Rights
- You may request access, correction, or deletion of your personal data through your apartment administrator or by contacting us.
- You may request information about data use and processing where applicable by local regulations.
- For privacy-related concerns, contact APRICIAT support for prompt assistance.
