Field Operations
Maintainer App
A purpose-built field app for maintenance teams to manage assigned works, update delivery and gate actions, and close tasks faster with full visibility.
- Keeps field operations organized with prioritized assigned works.
- Improves transparency through live updates and proof uploads.
- Helps teams respond faster with real-time notifications.
Gate Access Coordination
Maintainers receive gate-related alerts and access instructions in real time, helping security and field teams coordinate smoothly.
- View gate access tasks with clear resident, block, and timing details.
- Reduce entry confusion by following app-based instructions for each access request.
- Keep gate-related actions logged for accountability and operational clarity.
Parcel Delivery Updates
Maintainers can update parcel handover status instantly so residents and admins always know the latest delivery progress.
- Mark parcel received, in process, and delivered with one-tap status actions.
- Avoid missed handovers through clear delivery tracking across blocks.
- Maintain a digital record of parcel updates for future reference.
Assigned Work Queue
Every maintainer gets a prioritized list of assigned works, so teams can focus on urgent tasks and finish jobs faster.
- Receive assigned works with category, urgency, and location context.
- Reduce task overlap by keeping ownership clear for each work item.
- Complete more jobs per day with a structured task queue.
Maintenance Uploads and Real-Time Alerts
Maintainers can upload work proof and receive real-time alerts to keep every task transparent and on schedule.
- Attach before-and-after images directly from the work screen.
- Add short notes to explain repairs, parts used, or pending work.
- Get instant notifications for new assignments and priority changes.
